How iSyph handles personal data.

1. Who we are

iSyph ([LEGAL ENTITY NAME], [REGISTERED ADDRESS]) provides a private, India-hosted business communication platform. This policy covers personal data for which iSyph is the Data Fiduciary — principally, data of website visitors and prospects. For data processed on behalf of client companies, the client is the Data Fiduciary and their own privacy notice applies.

2. What we collect

• Details you submit through our website (name, company, work email, phone, message).
• Basic technical data needed to operate and secure the site.

We do not use third-party advertising trackers on conversation content.

3. Why we use it

• To respond to your enquiry and prepare a quote.
• To operate, secure, and improve our website and service.
• To comply with legal obligations.

4. Legal basis

We process personal data on the basis of your consent and/or our legitimate interest in responding to your enquiry, consistent with the DPDP Act, 2023.

5. Sharing

We do not sell or share your personal data. See our No Third-Party Data Sharing Guarantee. Limited infrastructure providers may process data strictly on our instructions.

6. Retention

We keep personal data only as long as necessary. See our Data Retention & Minimisation Policy.

7. Your rights

Subject to the DPDP Act, you may request access, correction, or erasure of your personal data, and may raise a grievance. Contact our Grievance Officer.

8. Changes

We may update this policy; material changes will be posted here with a revised date.